Frequently Asked Questions
What kind of brand are you?
We are "Handcrafted World", a brand dedicated to discovering novel, interesting and distinctive products. We strive to share fun and warm products with everyone who loves life.
What products does the store mainly sell?
Our main business is to offer a wide range of novel and interesting items with both aesthetic appeal and creative elements. These include various categories such as hand-painted, decorative, and fun accessories. We constantly introduce new and engaging products with unique features. Some products offer the option of personalized customization.
How long will it take for the order to be shipped after placing the order?
Normal orders will be dispatched within 1-3 working days. For hand-drawn customized products, the dispatch will be arranged according to the production progress, but the longest time limit is no more than 5 days. In case of special circumstances, we will actively communicate with the customers via email or social media platforms to keep them informed of any changes in real time.
How long will it take for me to receive the goods?
The time of receiving the goods will depend on the actual situation of the logistics. The logistics we cooperate with is Yanwen International Logistics. The shipping location is in China. As of now, 98% of the orders on our website have been completed within two weeks. So regardless of which country you are in, your order is expected to arrive within 10 to 14 days.
Do you ship worldwide?
Yes we have shipped over 600,000 orders around the world, and we always use fully tracked shipping.And you can always track the updates of the logistics status.
Can it be customized / made to order?
Some products offer personalized customization options. If you have any customization requirements, you can simply upload the files that need to be customized.
What should I do if there is a problem with the received goods?
If you find any damage, omission or quality issues with the product, please contact the customer service immediately. We will handle the after-sales service for you as soon as possible.
How can I get in touch with you?
You can leave a message through the internal customer service, email or social media platform. We will reply as soon as possible during working hours.
Email: Azxznhs@outlook.com
WhatsApp: US+1 (808) 4997284
Will there be frequent new releases?
Yes, we are constantly discovering more interesting and fun products. We will update new items regularly. We suggest following our store to get the latest information.
Permanent URL: www. handdrawnworld.vip
Are there any special promotions or member benefits?
From time to time, we will launch various promotional activities, such as discounts, buy-one-get-one-free offers, and new product trial events. By following our store, you can immediately enjoy these discounts. Currently, all products in the store can also enjoy an additional discount.
If the actual payment amount is greater than or equal to 200 US dollars, an additional 10% discount can be applied.