Handcrafted Ceramics

Frequently Asked Questions

We are "Handcrafted World", a brand dedicated to discovering novel, interesting and distinctive products. We strive to share fun and warm products with everyone who loves life.

Our main business is to offer a wide range of novel and interesting items with both aesthetic appeal and creative elements. These include various categories such as hand-painted, decorative, and fun accessories. We constantly introduce new and engaging products with unique features. Some products offer the option of personalized customization.

Normal orders will be dispatched within 1-3 working days. For hand-drawn customized products, the dispatch will be arranged according to the production progress, but the longest time limit is no more than 5 days. In case of special circumstances, we will actively communicate with the customers via email or social media platforms to keep them informed of any changes in real time.

The time of receiving the goods will depend on the actual situation of the logistics. The logistics we cooperate with is Yanwen International Logistics. The shipping location is in China. As of now, 98% of the orders on our website have been completed within two weeks. So regardless of which country you are in, your order is expected to arrive within 10 to 14 days.

Yes we have shipped over 600,000 orders around the world, and we always use fully tracked shipping.And you can always track the updates of the logistics status.

Some products offer personalized customization options. If you have any customization requirements, you can simply upload the files that need to be customized.

If you find any damage, omission or quality issues with the product, please contact the customer service immediately. We will handle the after-sales service for you as soon as possible.

You can leave a message through the internal customer service, email or social media platform. We will reply as soon as possible during working hours.

Email: Azxznhs@outlook.com

WhatsApp: US+1 (808) 4997284

Yes, we are constantly discovering more interesting and fun products. We will update new items regularly. We suggest following our store to get the latest information.

Permanent URL: www. handdrawnworld.vip

From time to time, we will launch various promotional activities, such as discounts, buy-one-get-one-free offers, and new product trial events. By following our store, you can immediately enjoy these discounts. Currently, all products in the store can also enjoy an additional discount.

If the actual payment amount is greater than or equal to 200 US dollars, an additional 10% discount can be applied.